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HubSpot

HubSpot is a CRM-based, all-in-one customer platform that integrates marketing, sales, content, service, operations, and commerce with AI to deliver seamless, action-oriented workflows.

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Launch Date
2006
Monthly Visitors
40.5M
Country of Origin
united States
Platform
Web
Language
support for 6 languages · including English and Japanese

Keywords

  • CRM
  • Marketing automation
  • Inbound marketing
  • Content hub
  • Sales hub
  • Service hub
  • AI CRM
  • Commerce hub
  • Operations hub
  • Smart CRM
  • Content creation platform
  • Lead management
  • Workflow automation
  • Customer service platform
  • Marketing analytics

Platform Description

HubSpot is an all-in-one customer management platform that helps businesses manage marketing, sales, customer service, and internal operations in one place. instead of using multiple programs, you can build your website, manage customer data, email marketing, and set up automated workflows all within HubSpot, making your life much more efficient. when it comes to content creation, the AI-powered content creation tools and website builder are particularly strong. users can easily write blog posts or marketing emails by typing in a few keywords, and SEO optimization is built in for maximum search engine visibility. The drag-and-drop website builder lets you quickly create branded landing pages without any technical expertise, and automation features that connect with your CRM help you manage the entire customer journey. there's also strong support on the operations and analytics side. HubSpot automatically analyzes and reports on data like website visitor numbers, traffic sources, and conversion rates, and it comes with customer support ticket management and chatbot capabilities so you can maintain a consistent customer experience no matter how big or small your business is. The bottom line is that HubSpot allows you to manage everything from lead generation to sales pipeline management to customer service responses organically, all in one system.

Core Features

  • drag-and-drop website builder

    Create AI websites and custom landing pages

  • AI content creation

    automatically generate blog, email, and social content

  • marketing automation

    set up emails, lead nurturing, and workflows

  • integrated CRM

    integrate customer data management, deal pipelines, and contact history

  • customer service tools

    manage ticket-chatbot-knowledge base integrations

  • operations hub

    enable data integrity and automation-driven operations

  • traffic analytics reports

    analyze traffic by website source, device, and country

  • AI-powered support

    automated Tasks, Report Generation, AI Agents

Use Cases

  • website builder
  • Create AI content
  • CRM management
  • email marketing
  • sales automation
  • automating customer support
  • lead generation
  • automate the customer journey
  • SEO optimization
  • content hubs
  • manage your deal pipeline
  • manage tickets
  • AI 챗봇
  • analyze web traffic
  • metrics reporting
  • inbound marketing
  • marketing automation workflows

How to Use

1

Configure CRM

2

create content and websites

3

set up marketing automation

4

monitor and manage performance

Plans

Plan Price Key Features
Free $0 • Free Marketing Tools
• Free Sales Tools
• Free service tools
• Free content tools
• Free operational tools
• Free commerce tools
Starter • Extending Free Tool Features (Removing HubSpot Branding)
• Email marketing
• Live chat
• Forms
• Simple marketing automation
• Messaging insights (beta)
• Email and in-app chat support
Platform • Includes Starter features + Turn leads into deals
• Convert leads into deals
• Boost customer support and self-service
• Help launch your content strategy
• Data activation and management
Professional • Social Media Management
• Lead scoring
• Dynamic personalization
• Team collaboration management
• Omnichannel marketing automation
• Personalized reporting
• Breeze Social Agent (Beta)
Enterprise • Organize and manage your team
• AI Social In-Box Insights (Beta)
• Multi-touch revenue attribution analysis
• Create lookalike customer lists (beta)
• Customer journey analytics
• Restrict access to content and data
• Customer journey automation (beta)
• Breeze Social Agent (beta)

FAQs

  • HubSpot is an AI-powered customer management platform that brings marketing, sales, and customer service together. it offers a range of software, integrations, and resources to help businesses connect with customers and accelerate growth.
  • HubSpot allows you to manage the entire customer journey within a single connected platform, eliminating the need for multiple separate tools. This improves operational efficiency and enables businesses to focus on what matters most: enhancing the customer experience and driving performance.
  • yes, you can use the basic features for free. however, the free tool only provides basic functionality, so features like advanced automation, segmentation, custom reports, mass email blasts, and AI-powered analytics are only available on paid plans. So if your marketing grows or you need professional management, you'll need to upgrade to a paid plan.
  • The Starter plan offers email support, while Professional and Enterprise plans have both email and phone support. Users on all plans (including free) can also connect with other users in the HubSpot Community, access learning content in HubSpot Academy, and find expert advice in the Knowledge Base. HubSpot also offers multilingual support, including English, French, German, Japanese, and Portuguese.
  • Marketing Hub is an all-in-one marketing automation software that helps you attract the right customers, convert visitors into leads, and run inbound marketing campaigns at scale. Available in Starter, Professional, and Enterprise plans, you can choose the features that are right for you, from small businesses to large organizations.
  • marketing contacts are contacts that are utilized for actual marketing activities, such as sending emails and targeting ads. users can store up to 15 million non-marketing contacts in the CRM for free, but non-marketing contacts can't be utilized for ad or email targeting. When you purchase a plan, you can choose the number of marketing contacts you want and change your marketing/non-marketing contacts each month if needed. however, you can't lower your selected contact plan until your contract is up for renewal
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